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How We Handle the Rules at otot133

Our legal terms set out how your account, your data, and your activity on otot133 are managed — covering eligibility, user rights, and how we handle disputes. All access is subject to local law and is available only where eligible regions permit.

Eligibility by local lawDANA, OVO, GoPay account scopeData retention policyUser rights on requestIndonesia-region terms
otot133 How We Handle the Rules at otot133
HOW WE HANDLE THIS

Account Security, Data and Your Rights

We keep legal and data practices specific to what your account actually uses. No third-party sale of wallet data, no indefinite retention beyond what account management requires, and no action on your account without notifying you first through your registered contact.

Data Handling

We collect only what your account and payment flow need — wallet identifiers for DANA, OVO, GoPay and your login credentials. Nothing beyond that is retained without your explicit consent.

Cookie Use

Cookies on otot133 manage session continuity so your mobile login carries over to desktop without re-entering credentials. You can adjust cookie preferences in your browser settings at any time.

Retention Period

Account data is retained while your account is active and for the period required by applicable rules after closure. You can request a summary of held data through the Account Help Centre.

Requesting Changes

To correct or remove account data, submit a request via Live Chat or email with your account ID. We aim to acknowledge requests promptly and complete them within the timeframe local rules require.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights, want to request a data change, or need to raise a dispute about an account action, reach us through one of the channels below. Include your account ID and, for payment queries, your DANA, OVO, or GoPay transaction reference so we can locate the record quickly.

Live Chat Open the chat icon from any page on otot133. For legal or account queries, state the issue clearly and include your account ID. Available during platform operating hours.
Email Support Send legal requests, data queries, or dispute notices to our support email. Attach your wallet transaction reference — OVO, GoPay, or DANA — for payment-related cases.
Account Help Centre Log into your account and go to the Help section to submit a formal request. This path is best for data access or correction requests tied directly to your account record.

Common Questions About Our Legal Terms

These are the questions we get most often about eligibility, data rights, account rules, and how to raise a legal request. If something is not covered here, reach us through Live Chat or email.

Access and eligibility depend on local law and the region you are in. We recommend checking whether online account services of this type are permitted where you are before registering.

Wallet identifiers for DANA, OVO, and GoPay are used only to process the transaction you initiate. Full wallet credentials are not stored between sessions and are not shared with third parties.

Yes. Log into your account, go to the Account Help Centre, and submit a data access request. Include your account ID so we can locate your record and respond within the required timeframe.

Start with Live Chat and provide your account ID plus the transaction reference from your GoPay, OVO, or DANA app. This reference lets us find the record and open a formal case quickly.

Data is retained for the period required under applicable rules after account closure, then removed. You can ask for a summary of what is held at any point before or after closure.

We notify you through your registered account contact before any material change takes effect. The version displayed on this page at the time of your access is the version that governs your use.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.