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How otot133 Handles Your Personal Data

Your account data — including your registered e-wallet details for DANA, OVO or GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay wallet privacyData access on requestNo third-party data sellingRetention limits apply
otot133 How otot133 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest, so the details you submit — including the wallet reference you use for DANA or OVO deposits — are not transmitted in plain text. Access to your personal data inside our systems is restricted to staff who need it to process transactions or handle account issues. Players in Jakarta and across supported Indonesia regions can request a data summary or correction at any time through the channels listed above.

Encryption in Transit All data you submit — login credentials, wallet details for DANA, OVO, GoPay — travels over an encrypted connection. We do not transmit account data in plain text.
Cookie Control We use session cookies to keep you logged in and functional cookies to remember your preferences. You can block or delete these through your browser settings at any time.
Data Retention Limits We don't keep your data indefinitely. Account records are retained for as long as your account is active or as required by applicable law in eligible regions, then scheduled for deletion.
Restricted Internal Access Your personal data is accessible only to staff who need it to do their job — processing a withdrawal, verifying identity or resolving a support ticket. No open internal access.
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review, correct or request deletion of the data we hold on your account, reach out through any of the channels below. Our support team handles data and privacy queries separately from general account help — mention 'data request' when you contact us so we route your message to the right person.

Live Chat Start a live chat session from your account dashboard. For privacy queries, type 'data request' at the start of your message so it's flagged correctly.
Email Support Send your data access or deletion request by email. Include your registered contact number and the e-wallet — DANA, OVO or GoPay — linked to your account.
Account Help Centre Log in and navigate to Account Settings to review the personal details we currently hold. Some corrections can be made directly from that screen without contacting support.

Your Questions About This Privacy Policy

These are the questions we hear most from account holders about how their data is used, stored and protected. If your question isn't answered here, contact support directly and mention 'data request' to get a precise answer for your account.

We collect your name, contact number, email address and the e-wallet identifier you register — DANA, OVO or GoPay. Device and session data is also logged automatically when you log in.

Your wallet details are shared only with the payment processor handling your transaction. We do not pass them to advertisers, data brokers or any unrelated third party.

Yes. Contact support by live chat or email, state your registered details and ask for a data summary. We will respond according to applicable local law in your eligible region.

Submit a deletion request through live chat or email. Include your registered number and linked wallet. We process requests in line with local law and any legal retention obligations that apply.

Retention periods depend on applicable law in your region. Once the required period ends, your personal data is scheduled for deletion from active systems. We don't hold data longer than necessary.

We use session and functional cookies to maintain your login state and preferences. You can block or delete cookies through your browser settings, though some account features may not work without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.