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Terms Conditions That Keep Your Account Clear

These terms set out what you agree to when you open and use your otot133 account — covering deposits through DANA, OVO, and GoPay, how we handle your wallet activity, and what we expect from every account holder.

DANA, OVO, GoPay deposits coveredAccount-holder obligationsEligibility by local lawWallet transaction rulesMobile access conditions

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TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to formally dispute an account action taken under them, our support team can walk you through what applies to your situation. Reach out through live chat, email, or our in-app message centre — we respond in the order requests arrive and flag term-related queries for the account team.

Team online

Live Chat

Start a live chat session directly from the otot133 mobile interface. Ask about specific clauses, account restrictions or wallet verification steps linked to these terms.

Email Support

Send a written query to our support address for a documented record. Useful when you need a written response about how a term applies to your account or wallet.

In-App Message

Use the message centre inside your account on any device. Term-related messages are flagged to the account team so they reach the right person without extra steps.

HOW WE ENFORCE THIS

How otot133 Handles Policy Accountability

We apply these terms consistently across every account, wallet type, and device. Here is how each key area of the policy is managed in practice — from how your data is held to how you can request changes to your account status.

Account Data Handling

We store only the account data needed to verify your identity and process wallet transactions via DANA, OVO, or GoPay. Data is not shared with third parties beyond what verification requires.

Cookie & Session Policy

Cookies keep your mobile session active so you do not lose your lobby position when switching between browser tabs or returning after a short break. You can manage cookie preferences in your browser settings.

Account Security Steps

Every login from a new device triggers an OTP check to your registered number. If you suspect unauthorised access, contact support immediately — we can freeze account activity while we investigate.

Requesting Account Changes

To update your registered wallet — for example, switching from OVO to GoPay as your main withdrawal method — submit a request through live chat or email with your account verification details attached.

What These Terms Actually Cover

otot133 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on otot133, you confirm that you have read and accepted these terms in full. They apply to every action you take — logging in from your phone, sending a deposit via OVO or GoPay, requesting a withdrawal back to your DANA wallet,

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or placing any bet within the platform. We reserve the right to update these terms at any time. When we do, the revised version goes live on this page immediately, and continued use of your account means you accept the changes. If you disagree with any
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update, stop using the account and contact our support team to close it. These terms are governed by the laws of the relevant jurisdiction and are available only where local law allows. Account holders in Jakarta and Bandar Lampung, like all others, are bound by the
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same set of rules regardless of device or wallet used. We may suspend or close any account that breaches these conditions — including accounts where wallet details cannot be verified or where multiple accounts are detected for the same holder.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Our Terms, Answered

These are the questions we see most often from account holders in Indonesia who want to understand exactly what these terms mean for their wallet and their access.

Yes. Every deposit and withdrawal — whether through DANA, OVO, or GoPay — is subject to these terms. Wallet-specific rules around verification also apply at the point of each transaction.

We update this page when terms change. Continued account use after an update counts as acceptance. If you want to be notified, check this page periodically or ask support to flag major changes to your account.

We may suspend or permanently close accounts that breach these terms. This includes unverified wallet details, duplicate accounts, or activity that conflicts with local law and eligible-region requirements.

Send a data request via email or the in-app message centre. We will confirm what data we hold and how it is used, in line with the data handling section of these terms.

No. The same terms apply whether you access your account through a mobile browser or desktop. Device continuity between sessions does not affect what the terms require of you.

Contact support directly through live chat or email and state which term you are disputing. The account team reviews term-related disputes separately and provides a written response.

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